At Llure Shoe (“we,” “us,” or “our”), we value your trust and are committed to protecting your personal information with the same care we put into crafting our premium footwear and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website llureshoe.com or make a purchase from us.
1. Information We Collect
To provide our global customers with a seamless shopping experience, we collect the following types of information:
Personal Information You Provide
- Contact Details: Name, email address, phone number, shipping and billing addresses
- Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
- Account Information: Username, password (encrypted), purchase history, preferences
- Communications: Customer service inquiries, feedback, survey responses
Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, clickstream data
- Location Data: Approximate location derived from IP address (to determine shipping availability)
2. How We Use Your Information
We use your information to enhance your shopping experience while maintaining the security and style that defines Llure Shoe:
- Process orders and payments with our secure systems
- Provide global shipping and customer support
- Personalize your experience with product recommendations
- Improve our website functionality and product offerings
- Communicate about orders, promotions, and style updates (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Sharing and Disclosure
We treat your information with the same discretion we apply to our premium collections:
- Service Providers: Trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, IT services, and marketing
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
We never sell your personal information to third parties.
4. Data Storage and Security
Your data security is as important to us as the quality of our footwear:
- Data is stored on secure servers with industry-standard protections
- SSL encryption protects all transactions
- We never store complete payment card information
- Regular security audits and access controls
- Data is retained only as long as necessary for business or legal purposes
5. International Data Transfers
As a global retailer (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.
6. Your Rights and Choices
You have control over your information, just as you have control over your personal style:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request erasure of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data
- Portability: Request transfer of your data to another service
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience:
- Essential Cookies: Necessary for website functionality and secure checkout
- Performance Cookies: Help us improve our site and services
- Functional Cookies: Remember your preferences
- Marketing Cookies: Show relevant ads (with your consent)
You can manage cookie preferences through your browser settings or our cookie consent tool.
8. Children’s Privacy
Our website is not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 2195 Hillside Street, Mesa, US 85205
Hours: Monday-Friday, 9AM-5PM MST
